Vanilla Spring 2013 Release
With only a few days left in Spring, it’s time to announce our Spring 2013 Release.
Crafting a Better Forum Search
Recently, Vanilla launched a new advanced search for enterprise customers. This new feature is the result of over a year of feedback and research into what makes a great community search. We spent a long time thinking about search and really believe that our new advanced search strikes the right balance between power and simplicity. It’s been a fun process developing this so I wanted to share some of the inside scoop on this new feature.
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Setting Up MailChimp Integration
This posts explains how to connect your Vanilla account to your MailChimp account. The integration lets you bulk export member email addresses and keep addresses synced up with MailChimp.
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How to choose the best community moderators
Moderation is a tricky business. Firstly because doing it well requires excellent judgment and social intuition; secondly because being a moderator appeals hugely to people who lack either of those traits. Pick a bad forum anywhere on the internet and somewhere along the line you’re likely to find moderators who are either apathetic, incompetent, bullies or all of the above.
Gamification, Reactions and You
While it’s possible that I’ve already caused the more buzzword-averse among you to roll your eyes out of your sockets, the much vaunted “gamification” of all manner of things is one that is directly relevant to many forum communities. Give me a moment and perhaps I can persuade you of the benefits of using such systems. Perhaps more importantly, I might manage to persuade you of the pitfalls.
