We recently completed the following report: “10 Ways Having A Customer Forum Is Different From Having A Facebook or Twitter Page“. You can download the full report here. We are not suggesting that you don’t have a Facebook or Twitter page, you should, but this report shows how important it is to create a central [...]
Recently Vanilla Forums released an updated version of the Community Analytics available with our Enterprise package. The goal was to provide insight on the overall community health trends in your customer community. The Enterprise Analytics suite tracks four main areas: Traffic, Users/Community, Content, and Q&A. Traffic Within traffic, the following statistics are tracked: Page Views, [...]
There’s a great article today about Vanilla’s Customer Forums products and strategy in IT World Canada. The author JD Speedy has done a great job of zeroing in on the unique value that Vanilla offers. Special thanks to Rick Burnes from Hubspot for doing an absolutely amazing job of communicating the value of Vanilla. If [...]
We are pleased and honoured to announce that Vanilla Forums has been named as one of the Top 20 Innovative Companies in Canada by the Canadian Innovation Exchange (CIX). The announcement was made this morning at the opening bell of the Toronto Stock Exchange. You can get more info on the CIX Top 20 here, [...]
Live-Blogging Blogworld LA 2011: Being joined by Shani Higgins, CEO of Technorati to give the State of The Blogosphere report.
Vanilla's next gen forum platform lets you build a community that will really engage your audience to drive participation and advocacy.
Todd Burry Chief Product Officer, Co-Founder
Tim GunterDirector of Infrastructure and Ops
Mark O'SullivanCo-Founder
Matt Lincoln Russell Developer
Luc Vezina CEO
