Earlier this year analyst firm IDC reported that the #1 social business initiative is creating online communities. Many companies, having seen the power of social media and customer-to-customer interactions, are now looking to create a cohesive ‘on domain’ community for their customers and partners rather than trying to manage interactions across multiple social networks.
Vanilla will be attending ForumCom on June 13th at the Kabuki Hotel in San Francisco. “ForumCon is your opportunity to connect with and learn from the world’s leading forum and community managers.” Let us know if you’ll be there! If you’re planning on attending, here’s a 20% discount code: Vanilla2013
Spam is the scourge of the internet and can do significant damage to your community if it is left unchecked. There are two kinds of spammers to worry about: spambots and human spammers. Bots are unintelligent software programs that automate the posting of spam and can usually be easily defeated since they are rigid in [...]
Editor: In this two-part post, Patrick Groome, the administrator for the Penny Arcade forums, shares some of his community management best practices. Part 1 of this post can be found here. 4. Creating too many categories Over specialising categories is a common problem that manifests itself differently in communities old and new. It most commonly [...]
There are two ways of integrating your Vanilla forum to your website: customize the theme so that it looks like your website and point a sub-domain at it or embed it into a page on your website. (Like this.) Embedding your forums has the advantage of integrating your community forum with minimal theming effort but [...]
Vanilla's next gen forum platform lets you build a community that will really engage your audience to drive participation and advocacy.
Todd Burry Chief Product Officer, Co-Founder
Tim GunterDirector of Infrastructure and Ops
Mark O'SullivanCo-Founder
Matt Lincoln Russell Developer
Luc Vezina CEO
