24. Apr, 2012 by Mark in Philosophy | No Comments »
We’ve been getting a lot of very positive feedback about the recent release of our Vanilla Comments feature. So far, the thing that people find most exciting about it is how it leverages all of the expense (time and money) already invested in gaining traction on their blog. For most sites, the blog is the [...]
10. Apr, 2012 by Mark in Philosophy | No Comments »
I often get so buried in what I’m doing that I forget how important it is to explain why I’m doing it. Vanilla is a remarkable product that can do amazing things, and I could spend weeks upon weeks explaining all of the bells and whistles in detail, but it probably wouldn’t convince you that [...]
26. Mar, 2012 by Mark in Philosophy | No Comments »
Community management & moderation is a complex and nebulous subject with very few rock-solid principles to match the shape and size of every community. The constant battle that many community software developers face (and lose) is where to draw the line on feature development for community moderation & administration. I believe that many of the [...]
12. Mar, 2012 by Mark in Philosophy | No Comments »
In December of 2010 I gave a presentation at the Canadian Innovation Exchange, where Vanilla had been nominated as one of the most innovative tech companies in Canada. Afterwards, I had a number of people approach me to ask about a slide from my presentation that showed the number of posts on discussion forums vs [...]
21. Feb, 2012 by Mark in Philosophy | No Comments »
Meet Joe Guy. Joe is 18 years old, and he loves the “Maine Coon” breed of cats (Who could blame him? They’re amazing animals). He goes on the web looking for people who share his interest, and eventually he meets a bunch of friends in various places who all own and love Maine Coons. Joe [...]
15. Feb, 2012 by Mark in Philosophy | No Comments »
At Vanilla, we spend a lot of time thinking about how communities grow and evolve. It’s something that we try to help our customers with every day, and we are constantly looking to competitors of all sizes to see what works and what doesn’t. Lately I’ve been thinking a lot of the side effects of [...]