plug-in not working correctly

andrewrodgersandrewrodgers Member
edited June 2012 in Questions
On our forum - http://www.onco-community.com/#/categories/fff-beam-physics - you see the "Views" are 2 and Comments are "4". Since that's a bit of an impossibility, how do we resolve the broken plug-in?

Comments

  • Howdy! Yeah, this is a weird behavior so let me explain what's happening.

    We have our systems configured to only report the number of discussions views every 100 views or so. This substantially increases performance on high-traffic sites. On smaller sites, it can lead to confusion when the view count stays below 100 for a while. Hence, you're still seeing '2' for views even though it's likely much higher - because it's below 100, the system hasn't pinged your site to update that counter yet. It's not the best system, but it's an important optimization and we haven't come up with a better solution yet.

    I'll edit your site to go back to tallying every view (instead of in multiples of 100), and the discrepancy will work itself out over the next few days.
  • ah, that's why on the free version it works. Cool, thanks Lincoln.
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