Body of the post in the Notification Email

Carneiro

Is it possible to add to the e-mail the actual post? (discussion/comment)

Currently we only get a link to the post, we'd like to see the whole post in the e-mail as well as the link.

Lincoln

Hi @Carneiro, I'm looking into this for you.

Carneiro

any updates? I'm sure this is a simple addition to the email script.

Lincoln

@Carneiro I'm not sure what "email script" you're referring to. I'm still pursuing this.

Carneiro

Thank you, this is a very useful feature for us.

Lincoln

Hi @Carneiro, thanks for your patience. Unfortunately, this isn't currently an option we have available. We don't send the comment body in notification emails to encourage users to revisit your forum. If you'd like us to add this feature it is possible, but it would require a custom addon. I can have sales contact you about this if you wish.

Lincoln

To be clear, this is to include the content of the latest comment in the notification email. We can customize the generic greeting and footer of the email notifications as a normal support service.

Carneiro

Yes, I already receive a notification for every post with the name of the person who posted. All I need now is that the person's message be included in the e-mail. You can have sales contact me.

Carneiro

Also, the forum category (where the discussion belongs) should be in the e-mail, perhaps in the subject.