Hi, I tried to set up a forum and registered a credit card but got an error message saying there was a technical problem. I tried to set up the forum again and got an message saying the name is in use ("nailideas"). I now appear to have no forum but you have my billing information! This isn't a great start so please advise how this issue can be resolved.
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I apologize for the "not great start". There was a problem with a pair of servers this morning and I believe it caused your signup to fail. I'll be rebuilding your forum manually today and I should have you up and running in no time.
Thanks for your patience, and sorry again for the trouble.
I've rebuilt your forum and you should find it to be in working order now.
Please don't hesitate to contact us again if you run into further problems, or have any more questions.
Thanks for joining the Vanilla Platform!