Comments

• Sounds good!

  in What's the difference between the Small Group plan and RewardLI plan? Comment by Lincoln 1:38PM
• So sorry about the outage. You need to update your DNS to point your forum domain to our new IP at 72.32.43.20 We had to change our IP address due to a denial of service attack. More info here: http://status.vanillaforums.com

  in My forum is out ! Comment by Lincoln 1:37PM
• Hi @MartinM, RewardLI was a promotion we ran some years ago. I assume you're still on it, which is the only reason is shows up in your account management - old clients are grandfathered on whatever plan they sign up for. Small Group is the current…

  in What's the difference between the Small Group plan and RewardLI plan? Comment by Lincoln 12:38PM
• Hi @new_mom, sorry we weren't able to reply overnight. We experienced a denial of service attack yesterday. You can read more about the issue here: http://status.vanillaforums.com/ It necessitated us switching IP addresses, which caused clients wit…

  in My forum medlly.com is down. Comment by Lincoln 12:34PM
• Hi Horton, we're on it!

  in BallOfSpray - Vanilla Forum not loading Comment by Lincoln June 18
• Hi Julia, we deployed a series of fixes and improvements on June 8, and I made a further adjustment to the Tagging addon on your site just now. If you have additional duplicate discussions from now on, please leave them alone (do not edit or delete …

  in Starting another Discussion with same topic, Double, Triple, Quadruple Discussion postings still!!!! Comment by Lincoln June 17
• I very much suspect so, or perhaps a bug in being added to a conversation in progress. Some case like that that only triggers every once in a while.

  in Notifications Comment by Lincoln June 17
• Howdy, Vanilla uses lazy account creation over SSO which we've found is the best way to manage this. If you'd like to create user accounts manually from your site, use the Simple API addon. The documenation for the API is here: http://vanillaforums.…

  in Registering Users and SSO Comment by Lincoln June 17
• Hi Cory, That tag isn't used by the Tagging system, it's only used by Reactions, and only if you enable the 'WTF' reaction. In other words, it's safe to ignore it completely.

  in Removing Default Tags Comment by Lincoln June 17
• Hi Cory, can I ask how you plan to evaluate new members for approval without them saying anything? Without that box you will eventually get flooded by spam.

  in Modifying Registration Form Comment by Lincoln June 17
• Hey Horton, thanks for reporting this. This happened on one of my sites but I couldn't determine if it was something I did. So, I feel less nuts because of what's driving you nuts? :) I'll have a look into this and see what's going on. It might ta…

  in Notifications Comment by Lincoln June 17
• Hi Kelly, this was the member role being tagged as the 'applicant' role incorrectly. I've fixed this now. Cheers -Lincoln

  in Forum not visible to guests Comment by Lincoln June 15
• Hi Alex, don't worry about it, we'll either fix it or re-create it for you as quickly as possible. It's Friday night here and I need a systems administrator to do that, so I'm pinging him and will get back to you as soon as he's available to do it.

  in a test Comment by Lincoln June 15
• Hi Alex, it looks like something is wrong with your forum's configuration. When did you make it? If you made it in the last week or so and haven't done anything yet, go ahead and delete your current forum and make a new one. Something in our forum…

  in a test Comment by Lincoln June 14