Higher Logic Vanilla Enterprise Plan
Each plan comes with certain features and capabilities. There are usage limits and associated overage fees with some of the included functionality.
Included Features:
Community Bundle
✓ Theme Control |
✓ Categories |
✓ Moderation |
✓ Q&A |
✓ Ideation |
✓ Community Search |
✓ Gamification |
✓ Tagging |
✓ Groups |
✓ Events |
✓ Analytics Dashboards |
✓ Custom Dashboard Builder |
Multi-Forum & Site Management
✓ Multi-Lingual |
✓ Sub-Communities |
$ Hub/Node |
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SSO Bundle
✓ jsConnect SSO |
✓ Social Sign-On |
✓ JWT SSO |
✓ OAuth SSO |
✓ SAML SSO |
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Integration Bundle
✓ Federated Search |
✓ Salesforce/Activity Sync |
✓ Zoom |
✓ Zapier |
✓ Zendesk |
✓ Github |
✓ WordPress |
✓ Productboard |
✓ Mailchimp |
✓ Customer Success Platforms |
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Developer Bundle
Security Bundle
✓ Data Encryption |
✓ Dedicated Database |
✓ Audit Logs |
✓ Hosting Location Choice |
$ Backup Shipping |
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Premier Support Bundle
✓ Dedicated Agent |
✓ Priority Case Routing |
✓ Monthly Check-Ins |
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Performance Bundle
✓ Money Back SLA |
✓ Isolated Cluster |
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Knowledge Base
✓ 10 Knowledge Base Sites |
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Usage Limitations
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Included |
Overage Costs |
Pageviews |
2,500,000 |
$2,400/year for bundle of 500,000/month |
Staging/Dev sites |
2 |
$3,000/site/year |
Production sites |
1 |
Not Available |
SSO Connections |
3 |
$6,000/connection/year |
Multi-Lingual Communities |
5 |
$3,000/language/year |
Sub-Communities |
2 |
$3,000/sub-community/year, max 5 |
Image storage |
500 GB |
$96/100GB/year |
API calls |
500,000/day |
$3,000/year for 500,000/day |
KB sites |
10 |
$6,000/year for 10 sites |