Integration
Get a 360° view of your community engagement by connecting Higher Logic Vanilla with the rest of your community ecosystem in Commsor.
Get a birds-eye view
Understand how people interact with your brand across all engagement channels, such as social networks, and events, and within Vanilla. View individual member’s discussions, ideas, comments, reactions, ranks and more.
Generate new insights
Compare and contrast data across platforms to spark new ideas and drive new initiatives. Discover the impact and ROI that community has on your business in a more holistic way.
Grow your community
Reach a broader audience by understanding their engagement behaviors. Using this data, you can identify advocates on other channels and invite them to engage with Vanilla community programs and events.
Top Rated Customer Service
