Centralize your Customer Content
The Custom Federated Search Connector allows you to connect any platform that has a public search API into Vanilla’s community search, which surfaces the most relevant results, and links users out to that content.
Enable a True Self-Service Experience
Important information lives within community discussions, help docs, training courses, blog content and more. Centralizing key channels within community allows you to provide the best self-service experience possible, allowing your customers to find what they need regardless of where it lives.
Build a Customer Hub and Level Up your CX
Customers will appreciate having a single hub that is dedicated to their success, finding information, and connecting with others. Differentiate your brand and your customer experience with a slick, one-stop-shop experience for your customers.