Please read our complaints information before filing a complaint with us. Thank you.
If you believe that content available by means of the Website (as defined in our Terms of Service) infringes one or more of your copyrights, please notify us by means of an emailed notice (“Infringement Notice”) providing the information described below to the email address listed below. If Vanilla takes action in response to an Infringement Notice, it will make a good faith attempt to contact the party that made such content available by means of the most recent email address, if any, provided by such party to Vanilla. Please be advised that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is infringing your copyrights. Thus, if you are not sure content located on or linked-to by the Website infringes your copyright, you should consider first contacting an attorney.
All Infringement Notices need to be sent to [email protected] as plain text emails without attachments (email attachments are discarded) and include the following or they will be deemed invalid:
If a DMCA notice is valid, we are required by law to respond to it by disabling access to the allegedly infringing content. If you are a VanillaForums.com user and access to portions of your forum have been disabled for this reason, we will notify you. You then have the option to send us a counter-notice stating why your content does not infringe copyrights and asking for access to be reinstated. Counter notices need to be sent to [email protected] as plain text emails without attachments (email attachments are discarded) and include the following or they will be deemed invalid: