Use Cases
See how Vanilla can help with your use case.
Customer Support
Create a peer-to-peer customers support community. Deflect tickets, save money and increase product value.
Marketing & Advocacy
Create a social bond with and among customers. Drive loyalty and advocacy through community.
Support Contact Avoidance
Enhance support contact avoidance, ticket deflection, boost ROI, avoid calls and enable self-service.
Internal Collaboration
Unlock ideas and get more done with a private internal community.
Platform Consolidation
Migrate multiple community forums on different platforms to a more manageable and efficient instance of Vanilla.