Create an online community that your customers will love. Vanilla's cloud-based community software is used by top brands to better engage customers, drive loyalty, empower advocates and reduce support costs.
Give your customers the modern experience they expect and deserve. See how easy it is to migrate to Vanilla.
Vanilla's plugin system makes it easy to configure your community to suit your unique needs.
A customer community is the cornerstone of your social strategy. Not only does it reduce support costs, it encourages advocacy, loyalty, the exchange of best practices, and gives you deep insights into customer needs. Vanilla lets you create a community that your customers will actually love to use.
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Are your agents wasting their time answering the same questions over and over? A support forum lets customers help each other out while creating a constantly evolving knowledge base.
A community is a great way to encourage social collaboration among employees, partners or members. Vanilla lets you create a completely private community and set very granular permissions to control what members in different roles can do and what they can see.
Has your current platform reached the end of its life? Vanilla has migrated hundreds of forums to our cloud platform. Our services team will ensure that your migration goes smoothly and that key functionality & SEO rank is preserved.
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Vanilla is the world's most advanced community forum platform. Our plugin system and theming control let you create a community that is tailored to your unique needs.
Customized look and feel
Vanilla can be themed to match the look and feel of your site.
Modern UX
An intuitive user experience that users expect.
Read and write APIs
Access data in JSON or XML and access write methods.
Gamified to drive engagement
Encourage and reward members for positive participation.
Connected to social networks
Viralize content with social reactions and social auto-sharing.
Easy and seamless SSO
Members register login via your website or using social logins.
Mobile friendly
Vanilla displays natively on mobile. No app required!
Easy moderation
Intuitive controls and peer reactions make moderation a breeze.
Professional services
Let us help with migration, integration, theming and community management.
We’ve reimagined forums and created a feature set that lets you build an awesome community.
"I'm ridiculously happy with the migration to Vanilla. Not only does our membership appreciate the modern forum, my tech team is now spending almost no time on forum related issues."
"I just want to say, you have been amazing. For Imagination Technologies this is a big move, this is the first system we’ve hosted externally. We’re really impressed and very, very happy."
We have plans & pricing that fit the size and shape of your ambitions.
