Put Your Customers First
Vanilla can help if you are a…
Looking to proactively deflect support tickets, enable self-service and keep costs low.
Looking to level up the experience that customers have with your brand.
Looking to gather product feedback in a scalable way to build market driven roadmaps.
Looking to build brand awareness, loyalty and advocacy to increase revenue.
Meet your Customers at Community
Discussions and Q&A
Encourage customers to have open discussions and ask each other questions.
Allow customers to submit, view and vote on ideas that drive product innovation.
Create a self-service Help Center within your community for all your help docs and user guides.
Measure the impact and ROI of your community as it continues to grow and evolve.
Connect to Thousands of Apps
Your Success Is Our Priority
The Customer Success Team will guide you through the launch of your community and provide ongoing strategic and operational advice to help you achieve your goals.