Overages apply if you go significantly over the plan limit. If you do go over, someone will contact you to determine if it’s more cost effective to upgrade, purchase a page view pack or pay monthly overages.
Flexible plans & pricing that fit the size and shape of your ambitions.
A fully featured community solution
$599/ month
When community is critical to your success
$1,199/ month
For large enterprises and large communities
Call for a quote
Overages apply if you go significantly over the plan limit. If you do go over, someone will contact you to determine if it’s more cost effective to upgrade, purchase a page view pack or pay monthly overages.
Staff users are users that are employed by your company and are assigned a Role that lets them administer or moderate the community.
Yes, Vanilla offers services to help configure your community, migrate your data from an existing platform, create a custom theme or help integrate to your website, app or game.
We accept automated payments Visa, Mastercard and AMEX. You can also request to be invoiced.
Yes, we have migrated hundreds of communities from dozens of other platorms.
| Features | Corporate | Enterprise | VIP | |
|---|---|---|---|---|
CategoriesDivide your forum into categories and sub-categories. |
✓
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✓
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✓
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Private MessagesMembers can direct message each other. |
✓
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✓
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✓
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Questions and AnswersUsers ask questions and approve/decline answers. |
✓
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✓
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✓
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IdeationCommunity members submit and vote on ideas. |
—
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✓
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✓
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PollsPublic and private poll discussions. |
✓
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✓
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✓
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Private CommunityRestrict access to registered members only. |
✓
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✓
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✓
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Social GroupsAllow members to create private and public groups. |
✓
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✓
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✓
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Advanced SearchAuto-suggested results and filter on title, tags, author, date, etc. |
✓
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✓
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✓
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VanilliconAutomatically creates a unique avatar for every user. |
✓
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✓
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✓
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GravatarUse a member's Gravatar avatar (if they've configured one). |
✓
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✓
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✓
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Advanced EditorWYSIWYG editor. |
✓
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✓
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✓
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Button BarAdds popular formatting options to the comment box. |
✓
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✓
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✓
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EmotifyType emoticons into posts. |
✓
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✓
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✓
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QuotesAllow members to quote each other. |
✓
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✓
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✓
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SignaturesAdds a member's signature to posts. |
✓
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✓
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✓
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TaggingAllow users to tag discussions. |
✓
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✓
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✓
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File UploadAttach files to comments. |
✓
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✓
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✓
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Profile ExtenderAdd extra fields to member profiles and registration form. |
✓
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✓
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✓
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Stop Auto DraftTurn off draft auto-saving. |
✓
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✓
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✓
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Site MapCreate an XML site map for SEO purposes. |
✓
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✓
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✓
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Embed ForumEmbed your entire forum into a web page. |
✓
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✓
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✓
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EmotifyType emoticons into posts. |
✓
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✓
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✓
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Vanilla POPRegister, post and read forum content via email. |
✓
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✓
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✓
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In This DiscussionDisplays a list of members participating in a discussion. |
✓
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✓
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✓
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All ViewedMark all discussions as viewed. |
✓
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✓
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✓
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Who's OnlineList of members who are currently online. |
✓
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✓
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✓
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Post CountDisplays number of posts next to username. |
✓
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✓
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✓
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| Theme Control | ||||
HTML & CSS ControlOverwrite theme CSS and customize HTML. |
✓
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✓
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✓
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Mobile ThemeTheme optimized for mobile. |
✓
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✓
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✓
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Customize Home PageDesignate home page. Upload logo, favicon and more. |
✓
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✓
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✓
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Index PhotosAdds profile pictures to discussions list. |
✓
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✓
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✓
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Multi-lingualSet the UI to one of 25 supported languages. |
✓
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✓
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✓
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| Gamification | ||||
ReactionsUsers can react to posts. Reactions give points and drive reputation. |
✓
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✓
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✓
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BadgesUsers are awarded badges for positive participation. |
✓
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✓
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✓
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User RanksGive members a rank and abilities based on achievement. |
✓
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✓
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✓
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Dev/Role TrackerHighlight and jump to dev/admin/role posts |
✓
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✓
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✓
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| Moderation | ||||
Moderation QueueReview all abuse and SPAM reports in one place. |
✓
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✓
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✓
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Abuse FlagMembers can flag abuse and SPAM. |
✓
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✓
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✓
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Pre-moderationApprove posts before posting them to the forum. |
✓
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✓
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✓
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WarningsA point based moderation system. |
✓
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✓
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✓
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ReportingAllow members to provide a reason when flagging abuse. |
✓
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✓
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✓
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Mark as TrollMake a member invisible to everyone but himself/herself. |
✓
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✓
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✓
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Edit/Delete LogEdit and delete logs with restore. |
✓
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✓
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✓
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Split/MergeSplit and merge discussions. |
✓
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✓
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✓
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SinkSink active discussions. |
✓
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✓
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✓
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SpoofAdmins can sign in as other members. |
✓
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✓
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✓
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Custom RolesCreate Roles with custom permissions. |
✓
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✓
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✓
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Civil TongueCustomizable profanity filter. |
✓
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✓
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✓
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Stop Forum SpamBlocks known Spammers. |
✓
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✓
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✓
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AkismetAkismet SPAM blocking. |
✓
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✓
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✓
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Flood ControlLimit member posts per hour. |
✓
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✓
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✓
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Rank AbilitiesRestrict abilities based on reputation and Rank. |
✓
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✓
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✓
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| Registration | ||||
jsConnect SSOEnables single sign-on from your website. |
✓
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✓
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✓
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SAML SSOImplement SSO using SAML. |
✓
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✓
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✓
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OAuth SSOImplement SSO using OAuth. |
—
|
✓
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✓
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JWT SSOImplement SSO using JWT. |
—
|
✓
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✓
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Facebook ConnectRegister and login to Vanilla using a Facebook account. |
✓
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✓
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✓
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Google+ Sign InRegister and login using a Google+. |
✓
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✓
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✓
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Twitter LoginRegister and login using a Twitter ID. |
✓
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✓
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✓
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Linkedin Sign InRegister and login using a Linkedin Profile. |
✓
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✓
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✓
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Open IDRegister and login using Open ID. |
✓
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✓
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✓
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Microsoft Account LoginRegister and login using a Microsoft Account. |
✓
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✓
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✓
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| Integrations | ||||
Salesforce IntegrationCreate Leads and Cases in Salesforce. |
✓
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✓
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✓
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Zendesk IntegrationEscalate comments to Zendesk. |
✓
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✓
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✓
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Social Media IntegrationAutomatically push notifications to member's social accounts. |
✓
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✓
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✓
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Wordpress CommentsUse Vanilla as default WordPress Comments. |
✓
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✓
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✓
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Wordpress SSOSSO to Vanilla from WordPress. |
✓
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✓
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✓
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MailChimp IntegrationPush sync member list to MailChimp. |
✓
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✓
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✓
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Wish List IntegrationIntegrate to WishList Member. |
✓
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✓
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✓
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Share ThisAdds social sharing button to comments. |
✓
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✓
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✓
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| Developer | ||||
APIRead/Write access to Vanilla via API. |
✓
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✓
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✓
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GitHub IntegrationCreate Issues in GitHub from within Vanilla. |
✓
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✓
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✓
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Staging EnvironmentTest your config and theme changes on a staging site. |
✓
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✓
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✓
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Dev EnvironmentA dev environment to match your local dev/stage/prod. |
—
|
—
|
✓
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Syntax PrettifyAdds pretty syntax highlighting to source code posted in your forum. |
✓
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✓
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✓
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Theme PullPull local theme files from Git to your stage and prod accounts. |
—
|
—
|
✓
|
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| Monetization | ||||
PocketsAdd HTML or advertisement code to specific places in Vanilla. |
✓
|
✓
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✓
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VigLinkMonetize links. |
✓
|
✓
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✓
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| Analytics | ||||
Basic StatsSee discussions, comments, page views, etc. |
✓
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✓
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✓
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Google Analytics IntegrationAdd your UA code to track in Google Analytics. |
✓
|
✓
|
✓
|
|
Advanced AnalyticsAdvanced community statistics. |
$
|
✓
|
✓
|
|
| Multi-forum Management | ||||
Sub-communitiesCreate sub-communities based on language or product lines. |
—
|
✓
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✓
|
|
Vanilla HubQuickly spawn new forum instances via API or the Dashboard. |
—
|
—
|
✓
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| Security | ||||
SSLServe your forum over https on a unique IP. |
✓
|
✓
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✓
|
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Data EncryptionEncryption of all account data. |
—
|
—
|
$
|
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Audit LogDetailed account activity logs. |
—
|
—
|
$
|
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Auto-sign outLogs out users after N minutes of inactivity. |
✓
|
✓
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✓
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DDoS ProtectionLimited protection against DDoS attacks |
✓
|
✓
|
✓
|
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| Support | ||||
Email, and Forum SupportGet help by email and on our help forum. |
✓
|
✓
|
✓
|
|
Phone SupportGet help by phone. |
✓
|
✓
|
✓
|
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Premium SupportPremium support packages to meet your needs. |
$
|
$
|
✓
|
|
SLAMoney-back guaranteed uptime.* |
—
|
—
|
✓
|
|
Offsite BackupBackups shipped to your AWS, sFTP, etc. |
—
|
$
|
$
|
|
Dedicated infrastructureA dedicated and isolated server cluster. |
—
|
—
|
✓
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