Vanilla Forums Plans & Pricing Information

Which Vanilla Edition is Right For You?

Vanilla provides flexible plans and packaging for mid-sized businesses all the way to the largest of enterprises. All plans include a dedicated SuccessTeam™ Manager throughout your subscription with Vanilla.

Essential

For kicking off smaller communities

  • Community Platform
  • Discussions and Q&A
  • User Groups
  • 1 SSO Connection
  • 5 Admin Seats
  • Customer Feedback
  • Gamification (ranks, badges, & leaderboard)
  • Events
  • Advanced Analytics
  • Federated Search Integrations
  • CX, Marketing, and Product Integrations
  • Knowledge Base

Corporate

For communities that are looking to scale up

  • All features included in Essential
  • 3 Sub-Communities
  • Advanced Security
  • 2 SSO Connections
  • 10 Admin Seats
  • Hosting Location
  • Knowledge Base

Enterprise

For large communities with advanced support and security requirements

  • All features included in Corporate
  • 10 Sub-Communities
  • Premier Support
  • 3 SSO Connections
  • 50 Admin Seats
  • Advanced Customer Development
  • Custom Terms & Conditions
  • Multi-Site Management
  • Hosting Location
  • Knowledge Base

Other Reasons Why the Best Communities Choose Vanilla

successTeam

SuccessTeam™

Making you successful is our number one priority. All plans come with a dedicated Customer Success Manager to help you implement, launch and grow your community. The SuccessTeam is armed with knowledge & experience gained from working with hundreds of the world’s top brands

Access to Top Industry Events & Publications

At Vanilla we pride ourselves for being 100% focused on community thought leadership. Choosing Vanilla gives you exclusive access to webinars, research and a network of community professionals to collaborate and grow with.

migrationPurple

Migration

We understand that thinking about migrating your community from another platform can be overwhelming. Vanilla’s Professional Services team has migrated hundreds of complex communities from dozens of platforms. We’ll set you up with a dedicated project manager to keep it all on track.

Engaging Community Software

A branded customer community should be tightly integrated, easy to use, great looking and engaging. Your CRM vendor’s mvp just won’t do.