Higher Logic Vanilla Blog
Generative AI Bots Are Harvesting Your Online Community’s Data—Here’s What You Can Do About It.
Explore the effects of AI bot crawlers on your online community's health. Learn if banning these bots could enhance or impair community interaction and safety.
9 min read
Tags: AI, Customer Success
How Tools Like ChatGPT Are Being Evaluated for Customer Success
Stories about ChatGPT are everywhere! Instead of diving in without a plan OR resisting it as pure hype, let’s explore how generative AI technology can be applied to help you scale customer success, support, and engagement.
Making the Case for a Customer Community
Join us on May 16 for a webinar featuring leading community expert, Rachel Happe. You’ll learn how to make a compelling case for community, drawing on Rachel’s decade of research in community practices.